PRIVACY POLICY, DATA PROTECTION AND TERMS OF USE

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you of the following:

Purpose.

Art. 10 LSSI: www.herbalinea.com is an internet domain owned by Dobrinka Mihaylova Sarbova (HERBALINEA) with registered address at Calle __________________________. For the purposes of this document, the contact telephone number is +34 696 90 25 34 and the contact email address is hello@herbalinea.com.

This Legal Notice regulates the use of said domain.

The use of this website implies the User's acceptance of the conditions of use included in this Notice. In the event that certain services and/or tools offered through this "Portal" require the application of specific conditions, these will be made available to the User.

Furthermore, HERBALINEA warns that both the contents and services of this website and the conditions of use themselves may be modified without prior notice.

Terms of use.

The User agrees that, in the sections where registration is required in order to access them, they will provide true, accurate, and complete information about their identity. They also agree to keep the personal data provided to the domain owner up to date and are therefore solely responsible for any false or inaccurate information they provide.

Users are informed that if they are minors, they must obtain permission from their parents, guardians, or legal representatives in order to access the services provided. HERBALINEA is not responsible in the event that the information provided in this regard is inaccurate or false.

The "portal" may only be used for legal purposes, therefore the user undertakes to make lawful and honest use of the portal in accordance with these General Conditions of Use.

Users agree not to use the services of the "portal" to carry out activities contrary to Spanish law, morality, and public order, assuming all responsibility for damages to the domain owner or third parties that may arise from illegal or unauthorized practices, including, but not limited to:

Carrying out any manipulation or alteration of this page without the prior consent of the domain owner, who assumes no responsibility that may arise from such manipulation or alteration by third parties.

Performing any act that may damage, disable, overload, or impair the Portal and the services and/or prevent normal use and utilization by Users.

Introducing and/or using computer programs, data, defective files, viruses, malicious code, computer or telecommunications equipment, or any other equipment, regardless of its nature, that may cause damage to the Portal, any of the services, or any assets (physical or logical) of the domain owner's information systems.

Violating the rights of third parties to privacy, personal image, data protection, secrecy in communications, and intellectual and industrial property.

Hiding and falsifying the origin of email messages.

Using false identities, impersonating others in the use of the Portal or in the use of any of the services.

Reproducing, distributing, modifying, or copying the content of this page, unless authorized by the domain owner or legally authorized.

Transmitting user names and access codes to unauthorized third parties.

HERBALINEA is not responsible for links to other third-party websites, and their existence does not imply that HERBALINEA approves or accepts their content and services. These other websites are not controlled by HERBALINEA nor covered by this Privacy Policy. If you access other websites using the links provided, the operators of those websites may collect your personal information. Please ensure that you agree with the Privacy Policies of these third-party websites before providing any personal information.

In general, the domain owner excludes its liability for damages of any nature that may arise from the use of the website, as well as damages arising from the infringement of intellectual and industrial property rights by users and/or the lack of truthfulness, accuracy, and  and timeliness of the content, nor can they be held liable for service interruption, malfunction, or inability to access the service.

The domain owner shall not be liable for any damages caused by the presence of viruses or any other harmful software that may cause alterations to the User's computer system.

The website, including but not limited to its programming, designs, logos, text, and/or graphics, is the property of the provider or, where applicable, has been expressly licensed or authorized by the authors.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution, and commercialization require, in all cases, prior written authorization from the domain owner.

The user undertakes not to perform any act against the intellectual or industrial property rights of the author.

The provider expressly authorizes third parties to redirect directly to specific content on the website, provided that they redirect to the provider's main website.

Data Protection and Use of Cookies

You can consult our policy on personal data protection and the use of cookies in the following section: data protection policy, cookie policy.

Applicable legislation 

These Terms and Conditions shall be governed at all times by Spanish law.

Data protection

Who is responsible for processing your data?

HERBALINEA is responsible for processing data relating to the various processes involved in managing our users, customers, and suppliers.

For the purposes of our data protection policy, the contact telephone number is 604892304 and the contact email address ishello@herbalinea.com
What type of data do we have about you and how have we obtained it?

The categories of personal data that HERBALINEA processes about its customers and suppliers are:

Identification data

Postal or email addresses

Commercial information

Financial and transaction data

 Under no circumstances do we process specially protected data.

All of the above data has been obtained either directly from you, through the submission of a contact form or a commercial offer, contractual proposal, etc., or through your company, which has provided us with the identification data and other information necessary to fulfill the purpose of the contractual relationship between the parties. It is your or your company's obligation to provide us with updated data in the event of any changes.

For what purpose do we process your data?

At HERBALINEA, we process the data provided to us by interested parties in order to manage various activities derived from specific procedures carried out in the areas of sales, after-sales service, supplier management, service quality, etc. We will therefore use your data to carry out some of the following actions:

Sending the information you request through the contact form on our website or any other means of contact with our company.

Providing both potential customers and our customers with offers of products and services of interest to them.

Carrying out the administrative, fiscal, and accounting management of our customers and/or suppliers.

Conducting satisfaction surveys, market studies, etc. in order to offer you the most suitable offers and optimized service quality, etc.

We will not create commercial profiles based on the information provided and, consequently, we will not make automated decisions about you based on a commercial profile.

How long will we keep your data?

Personal data relating to individuals linked to potential customers, customers, and suppliers that HERBALINEA collects through various contact and/or information collection forms will be kept as long as the interested party does not request its deletion. The data provided by our customers and suppliers will be kept for as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal retention periods according to the subject matter.

In any case, HERBALINEA will store your personal data for as long as is reasonably necessary, taking into account our needs to respond to questions that arise or resolve problems, make improvements, activate new services, and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all HERBALINEA systems.

What is the legal basis for processing your data?

Depending on the type of data processing, we summarize below the legal basis for such processing: With regard to the legal basis referred to, you are obliged to provide your personal data. If you do not provide your personal data, we will not be able to execute your contract or comply with legal obligations or those arising from public authorities.

To whom will your data be communicated?

HERBALINEA will never share your personal data with any third-party company that intends to use it for direct marketing purposes, unless you have expressly authorized us to do so.

We inform you that we may provide your personal data to public administration bodies and competent authorities in cases where HERBALINEA receives a legal request from said authorities or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a legal process; to respond to any legal claim or demand; or to protect the rights of HERBALINEA or its customers and the general public.

We inform you that your data will not be transferred or communicated to third parties, with HERBALINEA being solely responsible for its processing and custody.

What are your rights as a data subject or interested party?

Anyone has the right to obtain confirmation as to whether HERBALINEA is processing personal data concerning them or not.

Specifically, interested parties may request the right to access their personal data, as well as receive it in a common and machine-readable format if the processing is carried out by electronic means (right to portability).

Likewise, interested parties may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In addition, in certain circumstances, interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, interested parties may exercise their right to object to the processing of their data. HERBALINEA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims, or in those exceptions established in the applicable regulations.

Likewise, we inform you that you have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Users are also informed that they may exercise the aforementioned rights at any time by writing to us using the contact details provided in Section 1, 'Data Controller,' of this HERBALINEA Data Protection and Privacy Policy, attaching a copy of their ID card.  You also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.

Spanish Data Protection Agency.

C/ Jorge Juan, 6

28001 – Madrid

Tel. 901100099 / 912663517

Data protection for website users.

In accordance with current Regulation (EU) 2016/679, HERBALINEA informs that the personal data of website users will be processed for the purposes indicated on each data collection form on our website by HERBALINEA. Such processing of your data will be covered by your own consent.  By clicking on the "SEND" button, the user consents to the processing of their data by HERBALINEA.

Likewise, we inform you that, unless legally required or with your express consent, HERBALINEA will not transfer your data to third parties.

Likewise, the User is informed that they may exercise their rights of access, rectification, or deletion of data at any time, as well as other rights recognized in this document and regulated in Regulation (EU) 2016/679, by notifying HERBALINEA at the following email address: hello@herbalinea.com
On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, HERBALINEA undertakes not to send advertising via email without first obtaining the express authorization of the recipient. The User may object to the sending of advertising by checking the corresponding box.

Other information of interest about our privacy policy

9.1 Security Measures

HERBALINEA adopts the security levels required by current European and Spanish data protection regulations, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing described, as well as the varying likelihood and severity of the risks to your rights and freedoms as an individual.

9.2 Processing of minors' data

HERBALINEA attaches great importance to protecting the privacy of minors. Therefore, it will only collect data on your minor children in cases where it is strictly necessary to comply with certain legal obligations.

In any case, such data collection will always be done with your express consent as parents or guardians.

9.3 Modifications to our Data Protection and Privacy Policy

Occasionally, HERBALINEA may make modifications and corrections to this section of the Data Protection Policy for customers, suppliers, and web users. Please check this section regularly to see what changes may have been made and how they may affect you.

9.4 Why is it necessary to accept this Data Protection and Privacy Policy?

This section of the Data Protection Policy for customers, suppliers, and potential web users provides you with all the necessary information in an easily accessible way so that you can find out what type of data HERBALINEA keeps about its potential customers, customers, and/or suppliers, the purposes for which it is used, the rights that data protection regulations recognize you as a data subject, and how to exercise those rights. Therefore, by deliberately sending your personal data through our contact channels and/or by entering into a business relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or for which certain national or regional regulations allow us to do so.

In any case, we must warn you that your refusal to provide us with certain requested data could hinder the development of the contractual relationship between the parties, with possible serious consequences when providing the various services contemplated in the commercial contract entered into with the contracting party.

If you have any questions regarding this section of the Data Protection Policy for Potential Customers, Customers, and Suppliers of HERBALINEA, please contact the company using the address provided in Section 1, "Data Controller," and we will be happy to assist you and answer any additional questions you may have.

Applicable legislation

These Conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.